FAQs

Aesthera is a luxury wellness brand bringing together elevated wellness, performance and lifestyle products. Our range includes premium clothing and gym apparel, wellness and peptide accessories, supplements, and selected research products.

Aesthera offers a broader wellness lifestyle collection, including clothing and gym wear, accessories, supplements and research products. Our aim is to bring quality, presentation and consistency across every part of the brand.

Aesthera is a luxury wellness brand bringing together elevated wellness, performance and lifestyle products. Our range includes premium clothing and gym apparel, wellness and peptide accessories, supplements, and selected research products.

No. Aesthera research products are supplied strictly for laboratory and research purposes. They are not intended for human consumption, self-administration, diagnosis, treatment, prevention or management of any medical condition.

It means research products are supplied for legitimate laboratory, scientific or analytical research and are not marketed as medicines or medical treatments.

No. Aesthera is a broader luxury wellness brand. Research products are one part of the business alongside apparel, gym clothing, accessories and supplements.

Yes. Aesthera offers premium lifestyle and wellness apparel, including gym and training clothing.

Our apparel range may include training wear, gym essentials and branded lifestyle pieces. Current products and availability are shown on the website.

No. Our apparel is designed to work across training, wellness and everyday lifestyle settings.

We plan to develop the Aesthera apparel collection over time with additional styles, pieces and seasonal releases.

Yes. Aesthera offers selected accessories designed to complement the wider wellness and lifestyle collection.

Yes. Selected peptide-related accessories may be available through Aesthera, depending on the current collection.

Current accessories and availability are listed on the Aesthera website.

Yes. Supplements are part of the wider Aesthera wellness range and are separate from our research-only products.

No. Supplements and research products are separate categories. Research products are supplied strictly for research purposes, while supplements are sold as consumer wellness products where applicable.

No. Aesthera does not provide medical diagnosis or treatment advice. Customers should seek appropriate professional advice for medical concerns.

Aesthera specialises in selected research products presented in our research pen format.

No. Aesthera operates a pen-only research product range.

No. Our research range is presented exclusively in our designated pen format.

An Aesthera research pen is our selected format for certain research products intended for laboratory and research applications.

No. Aesthera is a broader wellness brand. Apparel, accessories and supplements are separate parts of the business.

Product information may include the product name, research specification, quantity, batch information and any available supporting documentation.

Purity specifications vary by product and batch. Where analytical testing is available, relevant documentation should be provided or made available.

Quality verification may involve analytical testing and supporting batch documentation. Specific testing claims are only made where supporting documentation is available.

No. Our research range is presented exclusively in our designated pen format.

A Certificate of Analysis, commonly called a COA, is a laboratory document showing analytical results for a particular batch.

HPLC, or High-Performance Liquid Chromatography, is an analytical technique used to separate and analyse components within a sample and can be used to assess purity.

Mass spectrometry is an analytical technique used to provide information about molecular mass and identity.

Where testing documentation is available for a specific product or batch, Aesthera can provide or direct customers to the relevant documentation.

Select the product you require, add it to your basket and complete checkout.

Bulk or trade enquiries may be available depending on product and quantity. Contact Aesthera directly for current information

Available payment methods are displayed securely at checkout.

Aesthera uses secure checkout technology and payment processing designed to protect customer payment information.

Contact support as soon as possible. Changes cannot be guaranteed once an order has entered processing or dispatch.

Cancellation requests should be submitted as soon as possible. Once an order has been processed or dispatched, cancellation may no longer be possible.

Dispatch times can vary depending on the product, order time and destination. Current delivery information is provided during checkout.

Yes. Orders over £200 qualify for free delivery.

Where available, the applicable delivery option will be displayed at checkout.

International shipping availability depends on the destination and applicable regulations.

Yes. Orders are packaged securely with customer privacy in mind.

Where tracking is available, tracking information will be provided after dispatch.

Contact Aesthera as soon as possible with your order number and, for damaged deliveries, clear photographs of the product and packaging.

Storage requirements vary by research product. Always refer to the specific product information supplied with your order.

Where light sensitivity applies, this will be stated within the relevant product information.

Some research products may have specific temperature requirements. Follow the storage conditions stated for the particular product.

Stability depends on the specific compound, formulation, packaging and storage conditions. Do not assume a universal shelf life across different products.

Returns are handled in accordance with Aesthera's current returns policy and applicable consumer law.

Eligibility depends on the circumstances, product condition and applicable terms. Contact support before sending anything back

Contact us as soon as possible with your order number and details of the item received.

Contact us promptly and provide clear photographs of the product and packaging so the issue can be assessed.

Once approved and processed, the time for funds to appear can depend on the payment provider and financial institution.

Aesthera research products are not marketed as approved medicines or medical treatments.

No. Aesthera research products are supplied for research purposes only and are not intended to diagnose, treat, cure or prevent disease.

Legality can vary by product, jurisdiction and intended use. Customers are responsible for complying with the laws and regulations applicable to them.

No. Research products are supplied strictly for legitimate research and laboratory purposes.

No. Research-use restrictions specifically apply to the research product category. Other Aesthera products are governed by their own product descriptions, terms and applicable regulations.

Customers can contact our support team through the contact details provided on the Aesthera website.

For order enquiries, include your order number and the email address used for the purchase. For research product enquiries, include the product name and relevant batch information.

Yes. Where appropriate information and documentation are available, we can provide factual product and research information.

No. Aesthera does not provide medical diagnosis, treatment recommendations or personal dosage guidance.